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2017-03-31 13:42
Thank you very much for your help. They arrived yesterday afternoon at 3pm.

I am impressed with the quality and workmanship.

Tell Gary and everyone at GatesPlus they do a great job and all the best for the future.



Received my gate post ball tops today. Am very pleased with goods and service.
Also pleased they are Australian Made!!.
Many thanks,

Eleanor Mauger, Victoria

Tue 10/05/2016 3:55 PM

A big thank you for the very prompt delivery of the sliding gate kit. I ordered it last Saturday morning and it arrived yesterday (Monday) afternoon. That is fast. While it will be a week or two before I fit it - have to build a fence and gate first - I have unpacked the kit and I am really impressed by the quality and the heavy duty appearance. It is much stronger than I expected and will be perfect for the job I am planning.

Many thanks.


John, Wantirna South

Tue 5/05/2015 10:35 PM

Thank You for your quick reply. An hour after I sent the email the package was received. Thank you for your quick service.

Shipping to the USA from Australia

Fri 27/03/2015 11:31 AM

Hi Annie

Thanks for your awesome service, brackets arrived today.
Anthony - Falcon, Western Australia.

Mon 16/03/2015 11:43 AM
hello Gary

Thanks again for the amazing gate. Hope to get it in place this week
If you get a chance - can you look at this link and advise which door handle suits our gate? Is it the 47.5mm or 85mm version?

Richard - Melbourne

Fri 6/03/2015 6:50 PM

Hi, just wanted to say thank you for dropping of the gate hardware, really appreciate it.
The gate is for my Mum and has to be in tomorrow as she has a dog that needs to kept behind a fence and she is so stressed about it, this will help so so much.
All the very best, I will be referring you business to everyone I talk to, my son is a builder so I have given him your details as well to pass around.
Regards Chris - Rowville, Vic

Thur 5/03.2015 2:13 PM

Really impress with the fast service and the quality of the hinges can you duplicable the last invoice and send again. Thank you
Regards - John

Truss Timbers, Bellambi, NSW

Wed 18/02/2015 10:27 PM

I recently ordered some gate hinges which I received today. Thank you for the prompt delivery. Your service is excellent.

Ian - Victoria

Mon 4/02/2015 8:42 PM

“Outstanding " My order was delivered in 3 working days which allowed me to keep my original schedule intact. As a Small business is a pleasure to work with.”

John - Victoria

Wed 4/02/2015 5:33 PM

Comments : Thank you Gary and Annie,

I received the hinges yesterday.  Haven't had a chance to install them, but will do tonight.

Thanks for being understanding with my situation.  I am a small business owner, and understand the protocols with returns etc...  The reason I ordered from you again, (I ordered other gate fittings for the side gates)was because the service over the phone I received was second to none. 

Thanks for absorbing the costs for transport....

Duncan Head. (Mt Lawley WA,)

Fri 9/01/2015 6:32 PM

Hi Gary,

Received the board today and have fitted it.  It works perfectly.  Thank for excellent service, advice and instructions.

Andrew (Queensland)

Wed 7/01/2015 7:50 PM

Comments : Hi Gary,
Just letting you know that I have received the products ordered re: Invoice #7272 overnight, Excellent service!!!

so much quicker than my local supplier..

Barry (NSW)

On Fri, Dec 19, 2014 at 3:45 PM

Hi Annie
First of all let me say how impressed I am with your service.  Your responses to my emails were quick and addressed my concerns. Please tell your bosses how professional I consider your representation of the company. 
My gate kit arrived on Saturday morning and the courier was also very pleasant and professional.  All around a very pleasing experience and I wouldn't hesitate to recommend your company. 
Rob - (Queensland)

Sun, 23 Nov 2014 23:46:53 -0600
Hey Annie,
Super quick shipping as I received the items yesterday! Fantastic and items worked Great!
Thanks again!
USA Nashville, TN 37214

Adam Keen, Oct 31 14:58:

Items collected. No problem is all sorted. Thanks to Gatesplus for fixing it up!
Adam - (South Australia)
Sent from my iPhone 5

Thu 30/10/2014 5:49 PM
Hello GatesPlus
Many thanks for the 60mm end cap - it has worked perfectly as a plug for the end of my bull bar. I appreciate your great service and going to the trouble to sell me just one. Cheers, Rob. (New South Wales)

Sun 26/10/2014 3:08 PM
Hi Gary,
I bought a sliding kit and a few gates sets from you, and they have all worked out excellent. Thank you. I’m really happy with them.

I’m looking at getting a rising hinge now. Just one. For the right hand hinge when looking at the gate with it opening away from you. The gate is 1800mm and the rise is 350mm.

Regards Michael , Fairlight, Sydney

Tue 7/10/2014 10:03 PM

Comments : Hi,

Found product on Sunday, good description, good photo's, ordered on Sunday, notified by email on Monday...delivered Tuesday.

Right product in quick time.

Much appreciated. Thankyou to your staff.


Wed 15/10/2014 12:10 AM
HIO Annie
Thats great, if you can refund to the bank that would be great.
Do you have an eta on the delivery

Wed 20/08/2014 7:06 PM
I would just like to drop you an email and let you know that i am very happy with the service i have recieved from you guys!!! the postage was very fast and i was kept in the loop to where the package was! very very very happy so thank you very much super happy and will definitely shop again and let people know about you guys!!

so thanks again for your great service! have a great one

Matt King
5 months ago
Gary the owner of Gatesplus is a very decent business man and having just finished installing an automatic slider for my driveway, has my utmost respect and thanks. Good quality gates and accessories, all made in Australia by him and his team, with excellent attention to detail. Reasonable and well priced and honest in all dealings. Thoroughly recommend.

Many thanks Gary all the best to you.

The King Family Mont Albert, Vic

Jarrod Sweetman

3 years ago
I manage a Residential Property on the Gold Coast and had to upgrade the hinges on the Pool Gate to make it compliant to the new Queensland Laws. Part of this was I had to have a safety cap on the bottom hinge as it was less than 900mm from the top of the gate. I then realised that what I thought would be a simple task, became one of finding a needle in a haystack. I could find plenty of Hinges, but no safety caps for the bottom hinge.

Then after much googling, I found Gatesplus with exactly what I wanted. Better still, after all my research, I was surprised at how competitive their prices were. So I ordered at around 2pm in the afternoon. So I was completely blown away when the hinges arrived the next business day. I appreciate Australia Post does overnight delivery, but how good is Gatesplus to have packed and taken to Australia Post after 2pm.

I would fully recommend Gatesplus.

Thanks for the amazing service.

Thu 29/05/2014 2:14 PM
Thanks so much Annie for all your help & for advising me of the processed refund.
Your company has been great to deal with.
Kind regards

Stephanie Edwards

9th December 2013 11:45 am
"Gates Plus is a business that makes custom metal gates and fence panels. I found them online when we needed 2 gates and a fence panel fabricated and powder coated. Gary and his team helped us with ideas on how to design the gates and then took our measurements and made the gates for us. The price was very reasonable but what really prompted me to write this review was to let other people know how impressed I was with the way that Gary looked after us. You see, I made a mistake on a measurement of the width of one gate (it was against a curved wall, so it was tricky), but Gary came out and re-checked it and then re-made this gate and delivered it all at no extra charge!

$1000 got us fence posts, lock, handles etc. Excellent value and they look great."

We really do try harder
Just some of the relies emails we get back not too mention the number of phone calls
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