Why you should be careful dealing with this Company
Computers & Parts Land Pty Ltd - CPL
7 Howleys Rd, NOTTING HILL, VIC, 3168
Computers & Parts Land Pty Ltd - CPL
7 Howleys Rd, NOTTING HILL, VIC, 3168
Currently owe monies to Gatesplus - Only $240 - 3 hours work on their Gate straightening the rack. Now they are avoiding paying.
More detail will be added soon about CPL computers
More detail will be added soon about CPL computers
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Simon Says:
I formely worked for CPL for years and most TPA action brought against them failed because the plaintiff doesn’t think it through.
In the previous case you can’t claim the item didn’t match the description as the “description” is what is written on the box or any advertising material for the card.
If it said PCIe x16 on the box and it was a PCIe x16 then you can’t claim a misleading advertising. Also CPL would only be responsible for the card not fitting if you payed the store to install it for you. If you are installing parts by yourself then “due care” is on you. A credit note or even a restocking fee in this case is perfectly legal.
If you want to avoid this type of situation get the sales person to write a note on the invoice that says “Customer wanted PCIe x8 but CPL recommended PCIe x16?. That way you are better covered.
I formely worked for CPL for years and most TPA action brought against them failed because the plaintiff doesn’t think it through.
In the previous case you can’t claim the item didn’t match the description as the “description” is what is written on the box or any advertising material for the card.
If it said PCIe x16 on the box and it was a PCIe x16 then you can’t claim a misleading advertising. Also CPL would only be responsible for the card not fitting if you payed the store to install it for you. If you are installing parts by yourself then “due care” is on you. A credit note or even a restocking fee in this case is perfectly legal.
If you want to avoid this type of situation get the sales person to write a note on the invoice that says “Customer wanted PCIe x8 but CPL recommended PCIe x16?. That way you are better covered.